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    Our latest footprints

    9 months ago
    IoT sensors made in Australia
    LAB3 has built an electronics lab - for designing, prototyping, testing and manufacturing internet of things (IoT) sensors.
    12 months ago
    HOME BASE FOR SYDNEY
    LAB3 has secured an office in North Sydney as a base for over 40+ employees already working remotely to provide innovative cloud technologies in Australia’s largest city.
    1 year ago
    OPEN! LAB3 NEW ZEALAND
    Fearless to achieve more, LAB3 has crossed the Tasman and now operate in New Zealand, with a head office in Auckland. Locally run, Kiwi organisations can quickly move to public cloud with expertise.
    Powered by code
    DRIVEN BY INNOVATION ®

    logo KNOWLEDGE MANAGEMENT

    logo

    KNOWLEDGE MANAGEMENT

    USE YOUR TECHNOLOGY TO GAIN INSIGHT FROM DATA FROM INFORMATION ACROSS YOUR BUSINESS

    You will gain a holistic view of information across your whole organisation through a secure system which connects people and information and enables new insight and informed decision making.

    DISCOVER LAB3 KNOWLEDGE MANAGEMENT 

    01.
    INFORMED DECISION MAKING

    Gain visibility to information across your whole organisation through a secure system to enable new insight and informed decision making. 

    02.
    SECURE SELF SERVICES

    Achieve a strong culture of accountability to support self-service, where your employees can access information as they need without asking for IT support.  

    03.
    EASILY ACCESSIBLE

    A modern experience brings information to the tools people use, such as Microsoft Teams, negating the need to context switch to locate business data. 

    01.
    CREATE MEANINGFUL DATA

    Fully harnessing technologies such as SharePoint SyntexMicrosoft Viva and AI Builder, we can help organisations extract meaningful information from your content. 

     

    02.
    PROVIDE SECURE SEARCH & DISCOVERY

    Office 365 provides the capability to store and structure information to provide greater insight through integrated business applications for search & discovery

     

    03.
    BENEFIT FROM MACHINE LEARNING

    With Machine Learning, draw new insights on relevancy, create new connections between people and information, and reduce the burden on manual effort to categorise and classify content. 

     

    Our clients

    HOW LAB3 PROVIDES KNOWLEDGE MANAGEMENT  

    WHAT WILL BE ACHIEVED

    Fully harnessing technologies such as SharePoint SyntexMicrosoft Viva and AI Builder, we can help organisations extract meaningful information from their content. 

    A modern experience brings content to the hub solutions people use, such as Microsoft Teams, negating the need to context switch to query business data. 

    WHAT IS INVOLVED
    • Information Architecture 
    • Workflow 
    • Enterprise Integration 
    • Content Search & Discovery 
    HOW TO STORE INFO FOR INSIGHT

    A common challenge is deciding how information should be stored and structured to ensure the resulting intelligence and insight can be garnered or looking at how search services across Office 365 can traverse and surface information outside the service.  

    Key to this is understanding key entities and relationships, and sources for truth, and the techniques to securely integrate business applications for search & discovery. 

    TECHNOLOGY SOLUTION BUILDS ON

    MICROSOFT

    The LAB3 catalogue of unique products build on standard Microsoft offerings to take them to the next level, driving greater value for our clients: 

    • Microsoft 365
    • Azure

    OTHER MODERN WORKPLACE SOLUTIONS 

    Empower your people, wherever they are, to encourage productivity, engagement, and collaboration
    LAB3 Foundations
    Safely move your workplace to Microsoft 365, or if you have already made this transition, discover how to maximise the potential
    Safely move your workplace to Microsoft 365, or if you have already made this transition, discover how to maximise the potential 
    LAB3 Compliance
    One strong approach to provide comprehensive information protection and governance
    One strong approach to provide comprehensive information protection and governance  
    LAB3 Enterprise Voice
    Enhance collaboration with a modern cloud hosted unified communication experience that builds on Microsoft Office 365. Features Nomad Teams Calling
    Enhance collaboration with a modern cloud hosted unified communication experience that builds on Microsoft Office 365. Features Nomad Teams Calling 
    LAB3 Modern Management
    Improve employee experiences on any device with a centrally managed standard operating environment that is easy to use and seamless live. Features Nomad Virtual Desktop
    Improve employee experiences on any device with a centrally managed standard operating environment that is easy to use and seamless live. Features Nomad Virtual Desktop 
    LAB3 Modern Applications
    Easily adopt the Microsoft Power Platform and achieve operational readiness with governance services
    Easily adopt the Microsoft Power Platform and achieve operational readiness with governance services  

    FREQUENTLY ASKED QUESTIONS 

    Powered by code and driven by innovation you can fear less and achieve more 

    What does a modern intranet look like?

    A modern intranet surfaces information from disparate locations because typically information sources are distributed. Of key value are the mechanisms in place to create connections within that information. A modern intranet is powered on insights and discovery, as opposed to having to traverse a top-down hierarchy or menu. Communicating brand and messaging is still important, as is the need for information that is contextual to the individual. More integration with front-office applications, as opposed to new custom solutions. 

      

    How does Machine Learning contribute to a modern knowledge management system?

    It can make or break the solution. Simply using native features (that improve by virtue of you simply interacting with Office 365 day to day) puts everyone on a level playing field, so many seek to differentiate.  Organisations who invest in custom solutions often underestimate the amount of time required to train a model, so for us the process to develop any new solution is an iterative one. They key benefits of incorporating machine learning into your knowledge management solution is to draw new insights on relevancy, create new connections between people and information and reduce the burden on manual effort to categorise and classify content. 

     

    Will our file and folder hierarchies work in the cloud?

    Of course they can, but it’s worth noting that with file/folder hierarchies the location of a file in the hierarchy communicates meaningful information about the file. That important information can be lost if a process locates the file without traversing the hierarchy. If I move a file out of the Status Reports folder, is it still a Status Report and if so, how can a person or process determine that?

    Financial Services
    Empower your organisation to modernise core systems and provide differentiated customer experiences, enhanced employee collaboration and wellbeing, and better protect against security threats.
    Government
    Enable rapid cloud adoption whether in Azure, hybrid or multi-cloud, to help you achieve more for the people, communities, businesses, and institutions you serve.
    Healthcare
    Accelerate the transformation of your technology environment to better equip your frontline workers, manage health data, coordinate care, and improve patient experience.
    ISVs
    Whether you are a startup or an established ISV, free up your time to evolve your business, by establishing an Azure foundation and having this managed by a provider with deep expertise in DevOps and Microsoft technology.
    Mining
    Tap into accurate real-time data across your mine site to provide greater visibility and insight - for predictive maintenance of machinery, to make things safer for people, and to monitor the environment.
    Utilities
    Accelerate innovation across your organisation to remain competitive and improve customer experiences. With cutting edge IoT, it's even possible to achieve real-time visibility over your extensive and remote infrastructure.
    CRN Impact
    Award Winner 2021
    Microsoft
    Australia Growth Award 2020
    Red Hat
    Partner Award 2020
    CRN Fast 50
    No. 1 Winner 2019
    ARN Innovation
    Award Finalist 2019
    Deloitte Tech Fast 50
    Award Finalist 2019
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