Contact Us Careers
01 / 03

How can we help you?

Complete the form or call us direct 1300 363 992

    Which selection best describe your industry?

    Not listed on here?

    what types of solutions are you looking for?

    a little more detail

    Your contact details

    First name

    Last name

    Company name

    Email address

    Contact no.

    *By contacting LAB3, you acknowledge that LAB3 will collect, use and disclose your personal information to contact you and to promote the business and services of LAB3.

    Our Privacy Policy further explains how personal information is collected, used and disclosed and how to access, correct or complain about the handling of personal information.

    Thank you!

    We will be in touch within 1-2 business days.
    continue browsing

    Our latest footprints

    3 years ago
    IoT sensors made in Australia
    LAB3 has built an electronics lab - for designing, prototyping, testing and manufacturing internet of things (IoT) sensors.
    3 years ago
    LAB3 has secured an office in North Sydney as a base for over 40+ employees already working remotely to provide innovative cloud technologies in Australia’s largest city.
    3 years ago
    Fearless to achieve more, LAB3 has crossed the Tasman and now operate in New Zealand, with a head office in Auckland. Locally run, Kiwi organisations can quickly move to public cloud with expertise.
    Powered by code
    Founded In 1883
    HQ Located in Melbourne, Australia
    Up to 5000 employees



    Founded In 1883
    HQ Located in Melbourne, Australia
    Up to 5000 employees

    Yarra Trams is building a smarter more citizen-friendly city for the future

    Yarra Trams is owned by Keolis Downer who operate Melbourne’s iconic tram network. With over 475+ fleet of vehicles completing over 200+ million trips annually, Yarra Trams operates one of largest rail networks in the world.

    Yarra Trams was looking to leverage IoT technology to gain real-time visibility over their entire network and at the same time, maximise their Azure investment.  

    “LAB3 were extremely adaptable and did what it takes to build a solution that was right for our organisation. Their experts had the capability to understand and integrate our bespoke technologies. The platform is not only fit-for-purpose now but is flexible in implementing new business strategies and has a lot of future potential.” 

    Charles Valladares Manager, Strategy and Relationships at Yarra Trams 

    Client vision

    Running the largest rail network in Australia, with 250km of double tracks, is no easy feat. The “nerve centre” of the tram network — the operations centre, is armed with the responsibility of making real-time decisions to deliver a safe and punctual service for its passengers. 

    A major challenge for the operations centre is their on-premise mapping application system, which was end-of-life, had no flexibility or real-time visibility inside or outside the network (i.e., traffic conditions).

    Another challenge was that the application provides very little insight into Yarra Trams E-class fleet, which are the largest trams on the network and are found on some of the busiest routes in Melbourne.  

    Yarra Trams was therefore looking to leverage IoT technologies to not only gain real-time visualisation of the entire network but maximise their recent Microsoft Azure investment.  

    “Tackling some of the bigger challenges within the transport system has been rewarding. Having travelled on the tram network regularly I see the real-life benefits of these cutting-edge Azure technologies. We also see that this is an integral part of building smarter more citizen-friendly cities of the future. “ 

    Alain Blanchette, Director of Data, IoT & AI, LAB3

    Our fearless approach

    Powered by a robust cloud data platform and the latest hardware,

    LAB3 built an IoT solution using Azure Maps that unified datasets across various systems to provide Yarra Trams with rapid, real-time insights into: 

    • Tram locations across the network, including E-class trams 
    • Live traffic feeds and road conditions 
    • Punctuality (i.e., is the service running behind, on-time or ahead of schedule). 


    The solution also provides remote visibility of the network to Yarra Trams personnel from anywhere, on any device. This enables other teams within Yarra Trams (i.e., depot or maintenance teams) to also make informed decisions. Such insights were previously accessible to on-site, operations centre staff only.    

    Yarra Trams’ operations centre now has real time visibility of the network that will not only benefit the organisation but passengers and road users too. This is because 75% of Melbourne’s tram network is shared with other road users. Powerful insights into the network can help rapidly identify issues or opportunities that in turn has the potential to optimise punctuality for passengers and improve road congestion for drivers.

    Since the solution was built to be flexible, Yarra Trams is now looking to capture information across various other data points for the assets in their fleet. Such future insights include:

    • Speed analysis by using GPS technology that monitors the speed of a tram to create a safer journey.
    • Automatic passenger count to enhance passenger safety, as capacity limits have been enforced since the beginning of the COVID-19 pandemic.
    • Traffic light priority by using GPS technology and data feed integration that allows a tram automatic priority at traffic lights.

    LAB3 Solutions used

    Modernising operational environments with advanced cloud technology
    LAB³ SensorMine
    Collect everything you need to know, outdoors or inside, to monitor the environment and machinery
    Collect everything you need to know, outdoors or inside, to monitor the environment and machinery  
    Share this on