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“Following a competitive market process, LAB3 was engaged primarily to assist Hearing Australia move to an Infrastructure as Code capability. Their Bedrock solution allowed us to quickly transition to a much more effective and efficient infrastructure provisioning capability.”
Hearing Australia operates within a highly competitive sector. Central to their business strategy, Hearing Australia developed a plan to transform their technology environment in the cloud – to increase efficiencies, remain competitive and ensure financial sustainability.
Ultimately, this would enable their dedicated team of audiologists and employees to improve their provision of world leading hearing services Australia-wide, including for people living in remote and disadvantaged communities.
Hearing Australia’s technology environment featured legacy infrastructure, on-premises servers, and old networks. This presented an opportunity for Hearing Australia to focus on the modernisation of their ICT infrastructure environment, which in turn could contribute to improved operations.
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Key for Hearing Australia was to maintain continuity of hearing services for their clients, along with maintaining the confidentiality and safety of personal information and records.
LAB3 supported Hearing Australia over their entire cloud journey to achieve a seamless transformation.
In 12 short months, and with automated solutions – an Azure platform was built, a migration plan developed and migration to Azure actioned. Plus, there was a complete uplift of the Hearing Australia network, putting the team at Hearing Australia in a position to better secure and modernise their provision of hearing services.
Hearing Australia now fully operates in Azure, with LAB3 providing the right level of support to empower the Hearing Australia technology team. There was a strong collaborative approach throughout the journey – with both regular and robust governance to ensure solutioning was consistent with Hearing Australia’s goals, and with a focus on client enablement to share deep expertise in DevOps and Microsoft technologies.
“LAB3 were very responsive in recrafting solutions to a way we could absorb. A great example was to separate the build proposal for our new infrastructure and the ongoing services required to support this. This allowed us to commit early to execution and gave us time to better understand what services and service levels were needed to extract value from the new capability.”
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