MANAGED SERVICES

BEYONDTRADITIONALSUPPORT

AI-powered managed services that reduce complexity, optimise costs and drive continuous improvement. Focus on business growth while we proactively manage your technology environment.

Reduce Cost, Accelerate Growth, and Bolster Your Security Posture

AUTOMATION POWERED ACCELERATORS

Our accelerators rapidly assess the current state of your technology landscape. This provides end-to-end visibility, uncovers hidden risks and untapped savings, and instantly surfaces compliance and security gaps. Clients experience up to 80% faster onboarding and transition.

Discover Your Potential

ADVISORY-LED ENGAGEMENT

We align with your Executive to ensure ongoing business value, and work with your teams to identify targeted actions that optimise, secure, and align with your strategy, building a roadmap to support your evolving business priorities. Over 80% of clients unlock new innovation pilots or cost-saving opportunities in the first quarter.

Accelerate Innovation

RELIABILITY AT ENTERPRISE SCALE

LAB³ is renowned for our ability to navigate complex and highly regulated environments. We deliver rapid, repeatable, and reliable services for leading banks, government agencies, and enterprises. LAB³'s Clients report 30%+ reduction in operational issues, with a consistent 9+/10 client satisfaction score.

Predict & Control
KEY QUESTIONS

WHAT ORGANISATIONS ARE ASKING ABOUT MANAGED SERVICES

Organisations are rethinking managed services, moving from reactive support to proactive operations that improve performance, resilience and control.

Proactive operations require automation, monitoring and continuous optimisation frameworks.

LAB3 delivers automation-led managed services to improve reliability.

Performance is measured through uptime, response, transparency and customer outcomes.

LAB3 provides structured reporting and high service performance visibility.

Managed services integrate through shared governance and collaborative models.

LAB3 operates as an extension of internal IT teams.

AUTOMATION POWERED ACCELERATORS

GET STARTED TODAY WITH A TWO-WEEK DISCOVERY SPRINT

Begin Your Transformation with a Discovery Sprint Set to Derisk Transformation and Accelerate Change.

LAB³ Discovery and Transformation Roadmap documents including Maturity Heatmap and Journey to Value chart

Our discovery sprint quickly assesses your current environments and provides rapid, actionable recommendations aligned to your business goals that reduce costs, uplift operational resilience, strengthen security posture.

Two-Week, Evidence-Based Current State Assessment

A rapid, independent review of your technology and operations, delivering accurate insight and empowering you to accelerate transformation.

Identifies Security Gaps to ensure a safe transformation

Up to 75% reduction in incident noise and rapid containment of threats. Audit-ready compliance reporting.*

Unlocks financial savings, delivering actionable intelligence

Up to 30% lower cloud and IT costs. Driven by continuous optimisation and automated controls.*

*From July 2025-June 2026, these figures represent outcomes achieved by LAB3 clients following a Discovery Sprint.

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ADVISORY-LED ENGAGEMENT

ACHIEVE FINANCIAL CONTROL

Clients realise up to 30% cost savings and maintain 95%+ budget predictability in the first year.*

Automation and AI-driven managed services fundamentally change how you manage IT spend. By replacing manual processes with intelligent automation, we deliver predictable costs, ongoing savings, and total transparency — so you can reinvest in innovation and growth.

  • Predict: Automation and AI enable over 95% forecast accuracy, with fixed monthly fees and built-in cost buffers
  • Save: Clients typically achieve up to 30% lower total costs across cloud and managed services, driven by continuous FinOps optimisation and automated cost controls
  • Simplify: One consolidated invoice, transparent rate card, and scenario-based pricing — no hidden charges or bill shock
  • Incentivise: Automated consumption management and proactive recommendations unlock contracted incentives for ongoing savings
  • Plan: AI-powered forecasting tools support quick TCO decisions and confident financial planning
Take Financial Control

*These figures represent outcomes achieved by clients onboarding to LAB3 Managed Services from July 2025-June 2026.

RELIABILITY AT ENTERPRISE SCALE

REDUCE RISK & TICK COMPLIANCE

The complexity of security and regulatory obligations that are now impacting not just highly regulated industries but every industry. You'll relate. Data protection is paramount.

LAB³ Managed Services combine advanced identity, data, and endpoint protection to close compliance gaps, automate audit evidence, and minimise exposure to fines and reputational damage, ensuring you remain trusted and eligible to operate in regulated sectors.

  • Data Sovereignty

    All data remains in your environment for operational and regulatory control

  • Certified & Compliant

    ISO 27001, ISO 27701, IRAP, ACSC Essential Eight, and NZISM

  • Technical Partnerships

    Microsoft, Fortinet, HashiCorp, Databricks, ServiceNow, Lenovo, and more

  • Certified Team

    The team are certified against our technology partners and continually uplift their skills to stay ahead of industry standards

  • Security Services

    24×7 SOC, automated threat detection, and rapid incident response

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Discover Hot Topics In Managed Services

CONNECT WITH OUR MANAGED SERVICES EXPERT

Anthony Wales — LAB³ Director – Strategic Growth

Anthony Wales

Director – Strategic Growth, LAB³

Anthony helps organisations achieve financial control while providing secure, modern workplaces that support productivity, resilience and AI innovation.