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    Our latest footprints

    10 months ago
    IoT sensors made in Australia
    LAB3 has built an electronics lab - for designing, prototyping, testing and manufacturing internet of things (IoT) sensors.
    1 year ago
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    LAB3 has secured an office in North Sydney as a base for over 40+ employees already working remotely to provide innovative cloud technologies in Australia’s largest city.
    1 year ago
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    Fearless to achieve more, LAB3 has crossed the Tasman and now operate in New Zealand, with a head office in Auckland. Locally run, Kiwi organisations can quickly move to public cloud with expertise.
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    DRIVEN BY INNOVATION ®
    480 locations across Australia
    450 Audiologists
    1300 employees

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    480 locations across Australia
    450 Audiologists
    1300 employees

    Hearing Australia move to Infrastructure as Code capability

    Hearing Australia is a corporate Commonwealth entity and is the nation’s largest provider of government-funded hearing services for children, young adults under 26, Aboriginal and Torres Strait Islander peoples, pensioners and veterans. Hearing Australia has been helping Australians rediscover the joy of sound for 75 years, keeping people connected to their family, friends and the world around them.

    Hearing Australia selected LAB3 as their primary IT partner, to support them transform their technology environment in the cloud – to increase efficiencies, remain competitive and ensure financial sustainability.

    “Following a competitive market process, LAB3 was engaged primarily to assist Hearing Australia move to an Infrastructure as Code capability. Their Bedrock solution allowed us to quickly transition to a much more effective and efficient infrastructure provisioning capability.”

    MIKE BRETT, CHIEF INFORMATION OFFICER, HEARING AUSTRALIA

    Client vision

    Hearing Australia operates within a highly competitive sector. Central to their business strategy, Hearing Australia developed a plan to transform their technology environment in the cloud – to increase efficiencies, remain competitive and ensure financial sustainability.

    Ultimately, this would enable their dedicated team of audiologists and employees to improve their provision of world leading hearing services Australia-wide, including for people living in remote and disadvantaged communities.

    Hearing Australia’s technology environment featured legacy infrastructure, on-premises servers, and old networks. This presented an opportunity for Hearing Australia to focus on the modernisation of their ICT infrastructure environment, which in turn could contribute to improved operations.

    LAB3 Outcomes at a glance 

    12 months
    Fully modernised in Azure
    10x
    Speed uplift across Network
    4x
    Bandwidth throughput
    Up to 60%
    Savings compared to previous spend, with better performance outcomes

    Our fearless approach

     

    Key for Hearing Australia was to maintain continuity of hearing services for their clients, along with maintaining the confidentiality and safety of personal information and records.

    LAB3 supported Hearing Australia over their entire cloud journey to achieve a seamless transformation.

    In 12 short months, and with automated solutions – an Azure platform was built, a migration plan developed and migration to Azure actioned. Plus, there was a complete uplift of the Hearing Australia network, putting the team at Hearing Australia in a position to better secure and modernise their provision of hearing services.

     

    • Improved productivity. Achieved through an M365 Security and cloud platform uplift
    • Long-term technical debt retired and future-proofed. Full DC exit to Azure including ongoing support for relevant cloud services
    • Improved security posture. Full security detection (leveraging Azure Sentinel) and LAB3’s Security Operations Centre
    • Optimised Networking. Full Network transformation across all sites Australia-wide leveraging Meraki Software Defined Network
    • Platform for insight. Enabling Power BI across the organisation by deploying initial frameworks and governance to allow for broadscale uptake

     

    Hearing Australia now fully operates in Azure, with LAB3 providing the right level of support to empower the Hearing Australia technology team. There was a strong collaborative approach throughout the journey – with both regular and robust governance to ensure solutioning was consistent with Hearing Australia’s goals, and with a focus on client enablement to share deep expertise in DevOps and Microsoft technologies.

    “LAB3 were very responsive in recrafting solutions to a way we could absorb. A great example was to separate the build proposal for our new infrastructure and the ongoing services required to support this. This allowed us to commit early to execution and gave us time to better understand what services and service levels were needed to extract value from the new capability.”

    MIKE BRETT, CHIEF INFORMATION OFFICER, HEARING AUSTRALIA

    LAB3 Solutions used

    Accelerating cloud transformation for enterprises
    LAB3 Bedrock
    A fast, secure, and structured way to establish an automated Azure Platform set to scale
    A fast, secure, and structured way to establish an automated Azure Platform set to scale  
    LAB3 Dr Migrate
    An automated approach to cloud migration so you can securely move all or part of your technology environment to the cloud in weeks
    An automated approach to cloud migration so you can securely move all or part of your technology environment to the cloud in weeks  
    LAB3 Security Insight
    A catalogue of offerings which leverage Microsoft Sentinel to maximise threat hunting coverage
    A catalogue of offerings which leverage Microsoft Sentinel to maximise threat hunting coverage 
    LAB3 Security Operations Centre
    Locally based 24x7 security expertise, providing a safe and cost effective way to ensure total threat visibility and a fast response
    Locally based 24x7 security expertise, providing a safe and cost effective way to ensure total threat visibility and a fast response 
    LAB3 Network Security
    Security services on the network including Firewall, IPS/IDS, Security Internet Gateway (SIG)
    Security services on the network including Firewall, IPS/IDS, Security Internet Gateway (SIG)  
    LAB3 Enterprise Voice
    Enhance collaboration with a modern cloud hosted unified communication experience that builds on Microsoft Office 365. Features Nomad Teams Calling
    Enhance collaboration with a modern cloud hosted unified communication experience that builds on Microsoft Office 365. Features Nomad Teams Calling 
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